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postmaster

postmaster has written 9 posts for it-stream.com

HelpDesk Premium is coming up!

Good news!

HelpDesk Premium is coming up!

It’s a modern and simple to use helpdesk tool based on Lotus Notes platform.
And now with WEB interface.

We become more mobile and flexible.

Try it now and enjoy!

CRM Stream

CRM Stream — budget, flexible «Customer relationship management» for small and medium business on platfrom Lotus Notes / Domino. Opensource version is available!

HelpDesk

HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.

With HelpDesk lite, you’ll be able to:

  • Submit service requests via simple forms;
  • Manage and monitor your requests;
  • Communicate with HelpDesk team quick;
  • Print reports on the state of your requests;
  • Utilize various features such as escalation, automatic notifications, sort, search through, and more.

HelpDesk lite is opensource software released under GNU General Public License.

Sale products

Products on platform Lotus Notes/Domino:

HelpDesk lite;
CRM Stream – Customer relationship management.

Software development, distribution, integration and support

What can we do?

Software development, migration, and testing
Application Integration strategy and consulting
Support and maintenance

What tech do we use?

java: j2ee, swt, swing, servlet, struts, spring, jsf
db: rdbms, db2, mysql, ms sql, jdbc, hibernate, jdo
ln: Lotus Notes / Domino, Lotus WorkFlow, Lotus Notes Web
os: Win, Linux, Mac

IT Consulting

We offer the consulting service in following spheres:

Review of existing IT landscape
Software development, testing, migration, and maintenance
Application architecture review
Team building

HelpDesk lite: Online Demo

HelpDesk lite demo is available now! You just need:
1. Lotus Notes client version 6 or higher.
2. create a connection to the server:
Server name: Lotus1/It-stream
Destination server address: dev.it-stream.com
3. Download users IDs

Lotus Notes

Features

Lotus Notes is a client-server, collaborative application developed and sold by IBM Software Group. IBM defines the software as an “integrated desktop client option for accessing business e-mail, calendars and applications on the IBM Lotus Domino server.”
The Notes client is mainly used as an email client, but also acts as an instant messaging client (for [...]

Asides

Outsourcing is subcontracting a process, such as product design or manufacturing, to a third-party company. The decision to outsource is often made in the interest of lowering cost or making better use of time and energy costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use [...]

HelpDesk