HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.
With HelpDesk lite, you’ll be able to:
- Submit service requests via simple forms;
- Manage and monitor your requests;
- Communicate with HelpDesk team quick;
- Print reports on the state of your requests;
- Utilize various features such as escalation, automatic notifications, sort, search through, and more.
HelpDesk lite is opensource software released under GNU General Public License.