HelpDesk lite

HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.

With HelpDesk lite, you’ll be able to:

• Submit service requests via simple forms;
• Manage and monitor your requests;
• Communicate with HelpDesk team quick;
• Print reports on the state of your requests;
• Utilize various features such as escalation, automatic notifications, sort, search through, and more.

HelpDesk lite is opensource software released under GNU General Public License.

HelpDesk lite: Online Demo

HelpDesk lite demo is available now! You just need:
1. Lotus Notes client version 6 or higher.
2. create a connection to the server:
Server name: Lotus1/It-stream
Destination server address: dev.it-stream.com
3. Download users IDs